Awesome central hotel with incredible views of the city (you have to remember to open your window shades to see...!) The main lobby is on the 27th floor of the building, so all of the rooms are on even higher floors, giving you these magnificent views. I would say the best thing about the hotel is its proximity to Tokyo Station - it's just outside the Nihonbashi Exit [it's essential to note this because finding the hotel is a challenge for a first-time visitor!], so you can take the Narita Express train from the Airport and not have to make any more transfer to get to your hotel. This is incredibly convenient in a huge city like Tokyo, especially if you are planning on taking the JR Shinkansen to surrounding cities, as most train lines are accessible from this station. The hotel is also very clean and has wonderful amenities and service, providing you with most toiletries that you can think of.
Valeriya
Agustus 2024
Located very close to Tokyo station, this hotel provides incredible views, clean and comfortable rooms, and serves as an excellent home base for any long term stay in Tokyo. The hotel lobby is accessible by exiting Tokyo station using the Nihonbashi Exit (NE side of the station), entering the Sapia Tower, and taking the elevators to the 27th floor. Our room was located on the 31st floor and offered tremendous views towards the North and East. A Bellmart Kiosk convienence store is located at the Nihonbashi Exit, which made getting snacks, drinks, etc. easy when returning to the hotel from the station. Tokyo station itself is gigantic, and has numerous shops and restaurants. Be prepared to wait in lines to be seated at restaurants or even entering stores due to the amount of people!
Christopher
April 2023
The location was very convenient to sightsee, eat and shop. Close to the Imperial Palace, Marunouchi area for eating and shopping, walking distance to the Ginza area, and right next to Tokyo Station complex which has eating and shopping options as well. I chose this hotel not only for the above, but because it was a major Shinkansen stop to travel outside of the Tokyo area.
Ann
Januari 2024
Location is fantastic - only 10 m of open air between Tokyo Station Nihobashi exit and the hotel Ground floor entrance. Also, the food hall inside Tokyo station is right downstairs. Very convenient. The view is superb - Our room (and I believe most rooms of the hotel) has a fantastic view of the train lines coming out of Tokyo. Since it's high up at 30F, the view is breathtaking to say the least.
Oz-traveller65
Februari 2023
Extremely close proximity to Tokyo station, lovely and helpful staff, facilities are clean as you would expect in Japan, decent view from our room and having a full size bathroom was a nice change.
Eric
Januari 2024
We like the fact that it's next door to Tokyo Station JR which has a labyrinth to other lines including metro. In Tokyo Station there are variety of dining and drinking places including supermarket.
Erwin
Januari 2025
The room's size is pretty good comparing to Tokyo hotel rooms. The staff of the hotel is awesome The location is prefect, close to the Tokyo station and other Metro stations
Ori
Mei 2023
Amazing experience, the hotel is very well situated very close to Tokyo Station. We stayed at 33rd floor and the views were absolutely stunning. Note that the temperature inside the room can be changed by guests which is great. In the bathroom the lights close to the bathtub are dimmable so they look like a candle light. Also, soaking while watching the beautiful view of the train tracks and wonderful sunset is an unforgettable experience. Yes the room was pricey, but it was worthy. The staff is professional and will bring your luggage to the room if you arrive early and want to visit or shop before checking in. The bed is super comfortable and the pillows are great too. We will book again for more than one night during our next trip to Japan. We wouldn't stay anywhere else. Many thanks for your great hospitality.
Karina
Januari 2025
I loved being so close to Tokyo Station. You can walk outside the hotel and take a left and you are right at the station. Very close to the bus terminal, shinkansen line etc. The rooms were larger, than your average hotel. I got used to the free toiletries, toothbrush, toothpaste, mouthwash, hair brush, face washes etc. The hotel staff kept the room so clean. We also had a huge duffle that we had shipped to the location from our other hotel and they were kind of enough to bring it up to us when we settled inside our room.
Marian
Desember 2024
This hotel has a great location right on top of Tokyo Station. You literally walk out of Tokyo Station from the Nihombashi Entrance, into Sapia Tower and up to the 27th floor for hotel lobby and reception. I was pleasantly surprised at how easy it was to get from the Shinkansen to this hotel; lots of signage to show you the way. Being close to Tokyo Station you have quick access to tons of food and shopping options. The hotel also has a formidable breakfast buffet at TENQOO. You don't hear much of the train noise being thirty stories up in the air, but it's certainly great to look out the window and watch the different lines come and go.
Christian
April 2024